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Anne Marie Dalen is an experienced professional in customer service and operational management within the Nordic region. Currently serving as the Head of Nordic Customer Service at Dun & Bradstreet since September 2021, Dalen previously held key roles at Bisnode, including Head of Operations for Norway and Denmark, and Head of Customer Operations. A background at Sergel Group includes positions such as Acting Head of Credit Risk and Director of Credit Decisions for the Nordic and Baltic regions. Prior experience at Telia Danmark encompasses leadership roles in credit management and risk, while early career roles at IBM and Xerox involved planning and billing leadership. Dalen's educational foundation includes a Bachelor of Management with a major in Economics from the BI Norwegian School of Management, earned between 1990 and 1994.