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Trevor Hays is a seasoned professional with extensive experience in engineering and technical support roles. Currently serving as a Clinical Engineer Specialist at UPMC Mercy Hospital since September 2024, Trevor also holds the position of CCC Team Lead at NCR Corporation since August 2022, where responsibilities include overseeing the Return to Service team and managing equipment and software failures. Prior to these roles, Trevor worked as a Field Service Technician at DUMAC Business Systems, Inc., servicing networking and POS equipment for numerous Wendy's and grocery store locations, and maintained large battery systems at Emerson Network Power as a Battery Specialist. Trevor's earlier experience includes roles as a Technician at Mecco Marking & Traceability, where Trevor contributed to designing and maintaining dot peen machines, and as a Mechanic at Bob's Autororium, focusing on vehicle maintenance and repairs. Educationally, Trevor earned an Associate's degree in Electrical and Electronics Engineering from ITT Technical Institute-Pittsburgh between 2010 and 2012.