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Karl Smith has a vast and diverse professional background in managing retail and food service operations, from leading convenience stores to overseeing multi-million dollar business units. With experience in training, developing, and conducting performance appraisals for teams, Karl has a strong track record of improving financial performance and ensuring exceptional customer experiences. Currently, Karl serves as a Technical Account Representative at DUMAC Business Systems, Inc., administering and configuring firewall settings to ensure network security and integrity.