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Mahmoud Owais has a diverse work experience in the media industry. Mahmoud began their career in 2014 as an Online News Editor at Dar AlKhaleej Press, where they were responsible for editing news articles for online publication. In 2015, they moved on to work as a Social Media Specialist at ECSSR, where they managed social media platforms and engaged with users. Mahmoud then joined Dubai Media Incorporated in 2017 as a Digital Content Producer, where they focused on social media engagement, creating editorial calendars, and maintaining accuracy in posts.

Mahmoud Owais completed their Bachelor's Degree in Communication and Press (TV& Radio) from Yarmouk University between 2007 and 2010.