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Alsakin Mahmoud is an experienced professional in customer service and guest experience, currently serving as a Guest Experience Ambassador at Dubai Airports since September 2023. Prior to this role, Alsakin worked as a Contact Center Agent at Teleperformance and as a Customer Service Agent at VFS Global Visa Application Centre. Additional experience includes positions as a Traffic Controller during Expo2020 and a Call Agent at Zain Sudan. Alsakin holds an Associate's degree in Political Science and Government from Juba University.