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Alfred Kiwanuka Mutebi currently serves as a Customer Resolution Officer for Dubai Airports since January 2019, specializing in resolving customer concerns related to car parks and providing information on company policies. Prior to this role, Alfred was a Human Resources Assistant at Valtrans Transportation Systems & Services from March 2017 to January 2019, where responsibilities included assisting with meetings and managing documentation. Alfred holds a Bachelor's degree in Business Computing with a focus on System Analysis and Design from Makerere University, obtained between 2013 and 2017.