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Michael Rivera is a seasoned professional with extensive experience in technical education and client support services, currently serving as Manager at Duane Morris LLP since January 2006. Michael is responsible for overseeing professional technical education across the firm, focusing on workflow training, application training, and e-Learning development. Prior roles include Senior Management Consultant at Superior Consulting Services, where expertise was provided in implementing Electronic Medical Records systems, and Training Manager at East Boston Neighborhood Health Center, where comprehensive training programs were managed for technical staff. Michael's academic credentials include a JD from New England Law | Boston, an MPA in Healthcare Policy & Administration from Suffolk University, and a BA in Political Science from Stockton University, among other qualifications.