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Leandra Charles is an experienced operations analyst currently working at DUAL Group since July 2023. Previous roles include a BDX technician at MS Amlin from April 2022 to June 2023 and a fraud executive at Marshmallow from November 2021 to April 2022, where significant contributions involved analyzing fraud losses and collaborating with various agencies to address cases. Additional experience encompasses positions as a claims handler at AutoProtect, customer service representative at Exela Technologies, and retail assistant at Sports Direct. Leandra holds a Bachelor of Science in International Business from Brunel University of London, completed in 2021.