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Thomas Schaffer has extensive experience in analytics and fan services, currently serving as Director of CDP Analytics at dtw Research, Inc. since October 2013, where responsibilities include report production management, client communications, and staff training. Previous roles encompass positions as Senior and Junior Analyst, focusing on pharmaceutical market research and report generation. Prior to dtw Research, experience includes working as a Fan Services Representative for the Jacksonville Jaguars, a Field Technician at nfrastructure, a Pharmaceutical Technician at Aumillers Pharmacy, and a Sports Information Intern at Union College. Thomas holds a Bachelor of Arts in History from Union College and an Associate of Science in Computer Science from SUNY Schenectady County Community College.