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Jimmy Erdelmann has extensive experience in customer service and operations within logistics and IT. Currently serving as Senior Specialist in Global Service and Support for DSV - Global Transport and Logistics since July 2014, Jimmy has played a key role in upgrading global IT to Incident Manager. Previous positions include Junior Operations Executive at WWS Noble Group Rotterdam, Customer Service Representative at DSV Solutions SRL Moerdijk, and earlier roles in customer service at UnieKaas and Base Logistics. Jimmy's career reflects a strong foundation in operational support and customer relations within the logistics sector.