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Benjamin Smet is currently the Director Service Support at Destiny NV/SA, a dynamic B2B cloud telecom provider. Prior to their current role, Benjamin worked at Sogeti as an IT Service Delivery Manager, managing IT services and leading various projects such as the Service Desk Task Force, Crelan Online support, and Mensura EDPB project. Benjamin also has experience as a Service Desk Engineer at Sogeti, providing support for multiple customers. With a background in helpdesk support and project management, Benjamin brings a wealth of experience to their current role.