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Henrik Olsson is a seasoned professional with extensive experience in customer service and management roles within the telecommunications sector. Currently serving as Manager of Customer Service Enterprise & Partner at Dstny SE since February 2023, Henrik previously held various managerial positions at Telia from January 2012 to February 2023, including Manager Service Desk Enterprise, Customer Experience Manager, Senior Service Manager, and Incident Manager. Henrik’s career with Telia Company spanned from December 2002 to 2011, starting as Support Technician and progressing to Incident Coordinator and Network Operations Engineer. Henrik holds a Filosofie kandidatexamen (fil.kand.) in Computer Science from University West, completed between 1999 and 2002.