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Ralitsa Ilieva has extensive experience in the banking sector, having worked in various roles such as Corporate Relationship Manager, Loan Officer, Expert SME, Regional Manager SME, Head of Relationship Officers for Small Clients, and Head of Credit Risk Department for Small Clients. Ralitsa has a proven track record of maintaining portfolios of customers, actively acquiring new customers, improving customer satisfaction and bank profitability, and developing loan products. Ralitsa's expertise lies in business consultations, portfolio credit monitoring, and organizing the work in the relationship department.