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Federica Magistro has a background in philosophy with a Master's degree from Università degli Studi di Milano. Federica has worked in various roles related to IT, customer care, and sales in the energy and gas sector. Currently working as a Functional Analyst at DS Group SpA, Federica is responsible for technical-functional analysis of mobile applications, coordination of analysis, development, and testing, and project planning using Agile methodology. Prior to their current role, Federica has experience in analyzing IT processes for billing energy and gas, providing IT software assistance, and managing customer complaints in the energy sector. Federica has also worked in sales and marketing consulting for energy and gas companies.