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Rich Trotman has a diverse work history starting in 1999 when they founded their own company, Rich Trotman, LLC, where they worked as a composer. In 2009, they became the Music Director for Kool's Bazaar, a professional touring collective/band. In 2010, they joined National Heritage Academies as a Technology Director, responsible for internal and external technology solutions. In 2011, they became the Director of Technology for Drum Corps International, managing all web platforms and services. Finally, in 2018, they founded Exit88 and currently holds the position of President + Founder.

Rich Trotman obtained their Bachelor's degree in Music Technology from Ball State University, where they attended from 2003 to 2008. Rich then pursued a Master's degree in Composition at the same university from 2008 to 2010. Additionally, Rich Trotman holds a certification as a Salesforce Certified Administrator, which they obtained in September 2018 from Salesforce.