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Emma Mika is a seasoned professional in customer success and project management, currently serving as a Customer Success Manager at DroneDeploy since January 2022. Previously, Emma held roles at VitalSource, where responsibilities included managing high-revenue client portfolios, expanding account growth, and leading technical projects. Experience also includes project management at Racery Virtual Races, focusing on virtual event success and internal process development. Emma's earlier roles span customer operations and wellness program coordination, showcasing a strong background in client relations and operational efficiency, supported by a Bachelor of Arts in Sports and Exercise from the University of North Carolina at Chapel Hill.