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Monique Peay, MS, CSM, SAFe 5 POPM, ITIL, and AWS CCP, is a seasoned professional in business analysis and process optimization, currently serving as a Senior Business Process Analyst at Drodex, Inc. since April 2024. Monique has a robust background in various roles, including Senior Business Analyst at T-Rex Solutions and Business Analyst positions across Koniag Government Services and Panum Group. With expertise in acting as a liaison between IT and business sectors, Monique has contributed to project requirements and decision-making processes while delivering high-quality, defect-free code as a User Interface Developer at Vanguard. An educational foundation in Information Technology Project Management from Towson University and a Bachelor of Applied Science from Morgan State University complements Monique's extensive professional experience.