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Carmela Pedrina has worked in a variety of roles since 2008. Carmela started their career as a Customer Service Representative/Tech Support at SPi Global in 2008. In 2018, they worked as a Customer Success Expert at Mozio Group, an English Second Language Teacher at 51Talk, a Virtual Assistant at a Real Estate Company, a Virtual Telemarketing Associate at Demand Science Team Philippines, Inc., and a Freelance Researcher. In 2020, they began working as a Customer Care & Experience Agent at DriveYello.

Carmela Pedrina attended De La Salle University from 2004 to 2012, where they earned a Bachelor's degree in Criminology.