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Jayci B.

Customer Success Manager at Drip

Jayci B. has a diverse work experience spanning various industries. Jayci has worked as a Customer Success Manager at Drip since January 2023, where they focus on providing support to customers. Prior to that, they worked as a Customer Support Specialist at Drip from August 2021 to January 2023.

In the film and television industry, Jayci worked as a Professional Freelancer from May 2017 onwards. Jayci held roles such as Production Designer from May 2017 to May 2020, Art Director in November 2018, and Art PA in May to June 2017. As an Art PA, they supported the art director and production designer with tasks such as set decoration, prop creation, and assisting talent during shoots.

Jayci also has experience as an Operations Director at TMG from May 2021 to August 2021. At Whym, they worked as a Customer Experience + Sales Associate from September 2019 to March 2020, where they assisted with customer campaigns, social media management, and logistics.

Additionally, Jayci worked as an Art Production Assistant at NBC Universal International Television Distribution in December 2018, and at goodr in the same role. Jayci also has retail experience, having worked as a Sales Consultant at Lenscrafters from May 2017 to August 2018, and as a Retail Sales Associate at The Children's Place from May 2015 to October 2015.

Jayci demonstrated skills in customer service, communication, organization, and multitasking throughout their work experience. Jayci has a proven ability to work well with others and provide excellent service.

Jayci B. has a diverse education history that spans multiple institutions and fields of study. Jayci first attended Chaparral High School from 2011 to 2015, where they obtained their High School Diploma with a focus on General Studies.

After high school, Jayci B. pursued further education at Palomar College from 2015 to 2017. During this time, they earned an Associate of Arts (A.A.) degree in Graphic Design.

Seeking to expand their knowledge and skills, Jayci B. then enrolled at California State University, Los Angeles from 2018 to 2020. Jayci completed their Bachelor's degree in Film/Cinema/Video Studies.

In addition to their formal education, Jayci B. has also obtained several certifications to enhance their professional skills. Jayci obtained certifications in Account Management: Maintaining Relationships, Email Marketing: Strategy and Optimization, OMCAâ„¢ Certification for Digital Marketers Test Prep, and Onboarding and Adoption Best Practices for Customer Success Management from LinkedIn in March 2023. Furthermore, they acquired certifications in Email Marketing and Inbound Marketing from HubSpot Academy in February 2023.

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