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Andrea Abrams, MA, MBCP, CCMP is a Senior Business Analyst at the Federal Reserve Bank of San Francisco. In addition to their role at the Federal Reserve, Andrea is also the Founder and Principal of The Abrams Agency, and a Host of the "Profiles in Resilience" video series at DRI International. Andrea also serves as a Confidential Executive Assistant to the Chief Experience Officer at Burke Williams Day Spas, Inc. Moreover, Andrea works as an Exam Proctor for the State Bar of California, Arcadia Unified School District, and The College Board. Andrea previously worked as a Sales Professional at Tiffany and holds a B.A. in English with a minor in Spanish from the University of California, Berkeley, and an M.A. in English Literature from San Francisco State University.