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Laura Vazquez has extensive experience in customer service and quality assurance. Currently serving as a Call Center Customer Service Representative at DRG Services & Solutions since November 2018, responsibilities include billing, service coordination across multiple locations, telephone support, quotations, and customer service. Prior to this, Laura worked at PKC Group from March 2018 to October 2018, focusing on prototype training and component assembly. Laura's career began at POLITOR MODELOS SA DE CV from January 2017 to February 2018, where quality assurance auditing was the main focus. Laura holds a degree in Psychology from Universidad Vizcaya de las Americas, completed in 2019.