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John da Guia is currently working as a Catalog Manager at Dreamship, responsible for managing the online product catalog by adding new items and maintaining existing ones. Prior to this role, John worked as a UX Designer at Zazzle, where John designed UX improvements to increase customer satisfaction. John also has experience as a Customer Success Manager, Apparel Manager, Production Manager, Production Design Manager, Advertising Designer, and Broadcast Designer. John holds a Bachelor of Arts (BA) in Design Studies from San Jose State University and an Associate of Arts (AA) from De Anza College.