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Gail Kelly has a strong background in HR and organizational development. Gail started their career in 2013 as an HR Manager at Branston Ltd, where they provided strategic and operational support to the company's HR priorities. Gail also offered expert advice and support on people management.

In 2019, Gail joined Forster Roofing Services Ltd as the People Organizational Development Lead. In this role, they were responsible for people, safety, and systems within the company. Additionally, they served as the HR Leaders Lead for CIPD Mid Scotland branch.

Most recently, Gail became the Executive Director at Dream Doors Ltd in 2021. Their work experience highlights their expertise in HR, people management, and strategic decision-making.

Gail Kelly pursued their postgraduate education from 1997 to 1999 at the University of Dundee, specializing in Personnel and Development. Gail obtained a postgraduate degree during this period. Additionally, Gail Kelly holds a certification as a Chartered MCIPD from the CIPD institution, although the specific month and year of attainment are not provided.