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Ryan Volak has a diverse technical background, with experience in companies like Drawbridge, Lumen Technologies, and CenturyLink. They have extensive experience in IT infrastructure, cloud engineering, Linux administration, and configuration management. Ryan has displayed expertise in deployment, configuration, and maintenance of various tools and services such as Gitlab, Ansible, Puppet, Microsoft Defender, and more. Additionally, they have a strong foundation in scripting with languages like bash and python. Their technical documentation skills are evident in their responsibilities for Engineering processes and procedures within Confluence.