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Michael Wood is a seasoned professional with extensive experience in product management and operations across various industries. Currently serving as Product Lead and Product Manager at DragonPass since October 2022, Michael has collaborated primarily with Visa Canada and LATAM to enhance the Visa Airport Companion App while contributing to APAC and MENA projects. Prior to this, Michael held the position of Product Manager at KLEKT, focusing on seller account implementation, and served in multiple operational roles at Photo4me, where responsibilities included overseeing daily operations, strategic planning, and product management. Additional roles at RiskPal, Scandinave Spa Vieux-Montréal, and various sports teams further underscore Michael's versatility and commitment to enhancing organizational effectiveness. Educational qualifications include an Honours degree in History with minors in English and Geography from Bishop's University and additional studies at Deakin University.