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Braeden C. currently serves as a Senior Customer Experience Manager at Dr. Martens plc, where responsibility includes leading the customer care department and collaborating with various teams to enhance customer interactions. Braeden previously held the position of Customer Experience Analyst at both Dr. Martens plc and TELUS International, focusing on improving customer experience through data analysis and reporting. Earlier roles include Salon Manager at Glo Salon, Front Desk Staff at SoulCycle Inc., and Shift Lead at JW Marriott, showcasing a strong background in customer service and team management. Additionally, volunteer experience includes working with Best Buddies International and Sheila Tarr Elementary, contributing to support and development for individuals with disabilities. Braeden is an alumnus of Loyola Marymount University.