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Tony Halim has a diverse work experience spanning from 2017 to 2023. Tony started their career as a Translator at Dusit Thani LakeView Cairo in 2017, where they provided oral translations and interpretations for the African president during a convention. In 2018, they worked as an Admin Coordinator at Marolika Fashion wear, where they developed a filing system to reduce intake process time and collaborated in timely processing of billing and accounts receivables. In 2019, they became the tourism transport manager at Red Sea Experience Travel, where they managed a quality assurance program, resolved transportation booking problems, and drove operational improvements to save and improve profit margins. From 2021 to 2023, Tony worked as a Senior Customer Care Coordinator at AXA OneHealth, building sustainable relationships of trust with patients. Currently, since 2023, they serve as a Corporate Sales Supervisor at doxx.

Tony Halim completed their Bachelor of Business Information System degree in the field of Business/Computer Science at Helwan University in Cairo from 2016 to 2020. Additionally, they have obtained several certifications from LinkedIn, including Advanced Persuasive Selling: Persuading Different Personality Types, Customer Service: Knowledge Management, Communicating with Diplomacy and Tact, Fighting Gender Bias at Work, Building Your Team, Be the Manager People Won't Leave, Humble Inquiry: The Gentle Art of Asking Instead of Telling (getAbstract Summary), Customer Service Foundations, Developing a Learning Mindset, Humble Leadership: The Power of Relationships, Openness, and Trust (getAbstract Summary), Working with Upset Customers, Creating Positive Conversations with Challenging Customers, Cross-Selling, and Business Etiquette: Phone, Email, and Text. The certifications were obtained from various months and years, ranging from June 2021 to October 2022.