Neena B. has a diverse work experience spanning several industries. Neena currently holds the position of Director, Corporate Applications at Doximity since 2019. Prior to this, they worked at athenahealth from 2014 to 2019, starting as a Business Systems Analyst Associate and progressing to the role of Lead Member Of Technical Staff. Their responsibilities at athenahealth included managing Salesforce org for 200+ users, serving as a trusted adviser to various departments, and leading agile scrum meetings.
Before athenahealth, Neena worked at Epocrates from 2009 to 2014 as an EHR, Web, and Mobile Customer and Technical Support Analyst. Neena gained experience in technical support and customer service in this role.
Neena also worked at Dell, Inc. from 2007 to 2009 as a Client/SMB Technical Support Analyst. Here, they provided technical resolutions and assistance to customers experiencing issues with their desktop and workstation systems.
Earlier in their career, Neena held roles such as Program Coordinator at DesignWrite, Inc. from 2003 to 2005, Certified Instructor and Tutor at The Princeton Review from 2003 to 2005, Associate, Data Management at ConvaTec, Bristol-Myers Squibb in 2003, and Tester at Intersoft Technologies International, LLC in 2002.
Overall, Neena has accumulated a wealth of experience in technical support, customer service, project coordination, and leadership roles throughout their career.
Neena B. has a Bachelor of Arts (B.A.) degree in Computer Science from the New Jersey Institute of Technology. The specific start and end dates for this education are not provided. Additionally, Neena B. has attended Rutgers University, although the degree name and field of study are not specified.
In addition to their formal education, Neena B. has obtained several certifications. In 2017, they completed the "Drucker School Business Essentials with Salesforce Applications" program at Claremont Graduate University - Peter F. Drucker and Masatoshi Ito Graduate School of Management. In 2016, Neena B. acquired the "Introduction to Conga Composer" certification from Conga. Furthermore, they have several Salesforce certifications, including "Salesforce Certified Platform App Builder" obtained in October 2015 and "Salesforce.com Certified Administrator" obtained in October 2014.
Neena B. has also completed various modules on Salesforce Trailhead, including "Apex Basics & Database," "Apex Triggers," "Change Management," "Data Management," "Data Modeling," "Data Security," "Process Automation," "Public Speaking Skills," and "UI Customization." The specific completion dates for these modules are not provided.
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