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Kelvin D'Souza has had a variety of roles in the IT field, beginning with their current position as a Senior System Administrator at Doxim. In this role, they have implemented systems to streamline operations and increase productivity, managed Windows Server and SQL Server environments, and provided technical support to users. Prior to this, Kelvin worked as an IT Support professional at Health Shared Services Ontario and as a Software Support specialist at BlackBerry. Kelvin also has experience as a Service Desk Analyst at Canadian Tire Corporation, in IT Services at the University of the Fraser Valley, and as a Sales Associate at Shell. Earlier in their career, Kelvin worked as a Senior Software Engineer at Capgemini and as a Research Analyst at Directi.

Kelvin D'Souza completed their education in the field of computer information systems. From 2015 to 2017, they attended the University of the Fraser Valley and earned a degree in Computer Information Systems. Prior to that, from 2008 to 2011, they attended the University of Mumbai and obtained a Bachelor of Science (BSc) degree in Information Technology.

In addition to their formal education, Kelvin D'Souza has also obtained several certifications. In 2018, they became an AWS Certified Cloud Practitioner. In 2020, they obtained the Microsoft Certified: Azure Fundamentals and Microsoft 365 Certified: Fundamentals certifications. In 2021, they achieved the AWS Certified Solutions Architect ā€“ Associate certification. In 2022, they obtained the Jumpcloud Core Certification. Most recently, in 2023, they acquired the Professional VMware vSphere certification.

Kelvin's additional certification includes ITIL V3, although details about the institution and the date of acquisition are not provided.