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Giselle Ferrufino has a strong background in membership management, customer support, and sales. With experience in companies like Downtown Seattle Association, Precor, Microsoft, and American Express, Giselle has developed skills in managing memberships, handling customer escalations, and collaborating with internal and external partners. Holding a CAPM in Project Management from the Project Management Institute, Giselle's expertise and experience make their a valuable asset in any organization.