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Brittany Nickell is currently the Director of Customer Support at Dover, where Brittany manages RC and Interviewer Operations and a team of Dedicated Support Managers. Previously, Brittany held roles as a Customer Support Team Lead and Recruitment Coordinator Team Lead, contributing to building and growing the support team. Brittany has a background in sales and opera singing, with experience at companies such as SEPHORA and the Merola Opera Program. Brittany holds degrees in Voice and Opera from Manhattan School of Music and Jacksonville University.