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Jon Groth is a skilled Help Desk Technician at Hiawatha Broadband Communications, Inc. since September 2020, with prior experience as a Customer Service Specialist at PDS, where responsibilities included assisting clients with account issues and account creation. Earlier roles include Deployment Technician at PDS, where Jon prepared technology for deployment at the Mayo Clinic, and Controls Software Test Technician at Ingersoll Rand/Trane. Jon began their career as a Machine Operator II at Benchmark Electronics, Inc. Jon holds an Associate of Arts and Sciences (A.A.S.) degree in Network and System Administration from Minnesota State College Southeast, and a high school diploma from Winona Senior High School.