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James Arrendale has a robust background in operational management and customer service, currently serving as an Assistant Manager at Norfolk Southern Corporation since November 2008, where responsibilities span account management, business development, and operations service support. Previous roles include Project Manager at AFC Worldwide Express and National Programs Manager at Associated Global Systems, along with extensive experience at FedEx Ground and UPS. Additionally, James has served as a Substitute Teacher since August 2017, leveraging teaching skills on days off from Norfolk Southern. Military experience includes serving as an Intelligence Analyst with the US Army's 82nd Airborne Division. Educational qualifications include a Master's degree in Organizational Management from the University of Phoenix and a BBA in Management from Campbell University.