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Janessa Nash is an experienced manager in player experience, currently leading a team at DoubleDown Interactive since April 2018. In this role, Janessa oversees key performance metrics, ensures compliance with GDPR and CCPA regulations, and facilitates the launch of new applications while enhancing training processes for staff. Previous to this, Janessa has held various roles such as Project Manager in Creative Services, Senior Ambassador at DoubleDown, and has accumulated extensive freelance experience as a digital artist under NEZNASH.com. Janessa's background includes significant contributions at ICBC as a Subject Matter Expert for software implementation and other customer service-oriented positions. Additionally, Janessa holds a Senior Management Certificate in New Media & Web Development from the British Columbia Institute of Technology, achieved with distinction.