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Lailanie Cruz is a experienced professional in business development and customer service. Currently serving as a Business Development Representative at Double the Donation since 2022, Lailanie has previously held positions at Sitel Group from 2014 to 2017 as both a Customer Service Representative and Quality Analyst. Prior experience includes a role at SPI GLOBAL II between 2008 and 2014, where responsibilities included Customer Service Representative and Customer Feedback Specialist.