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Jordan Ferullo is a skilled Cloud Engineer at Dotmatics since August 2022, previously serving as an Associate DevOps Engineer and Desktop Engineer at Cotiviti from June 2021 to August 2022. Prior experience includes working as a Desktop Engineer and IT Support Analyst II at HMS Eliza from April 2016 to June 2021, where Jordan implemented security enhancements within AWS and led a team on compliance strategies. Initial professional experience involved providing technical support as an IT Specialist at HMS Eliza, and as a Student Assistant at Peabody Veterans Memorial High School, focusing on troubleshooting technical equipment. Jordan holds a Bachelor's degree in Electrical Engineering from the University of Massachusetts Lowell, earned from 2013 to 2017, and a High School Diploma from Peabody Veterans Memorial High School, completed in 2011.