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Erica Downing has a diverse work experience spanning various industries. Erica is currently the Director of Operations at Experts Agency since 2023. Prior to that, they were the Chief Operating Officer at DotConnect from 2017 to 2021. Erica also served as the Co-Founder of DoseConnect, a talent company focused on psychedelic therapeutics, from 2022 onwards. Erica has held positions such as Principal Talent Advisor at Samsung Next from 2019 to 2021 and Sr. Recruiter at Beautycounter from 2018 to 2020. Erica has also worked as a Sr. Talent Advisor at Snap Inc. in 2020. Other roles include Sr. Recruiter at Sazerac Company, Fractional Chief Operating Officer at Performance Settlement, Sr. Operations Manager at Auction.com, and General Manager at Reo World.

Erica Downing's education history includes completing the altMBA44 program in 2020. Additionally, they have obtained several certifications including being a Certified Yoga Instructor from YogaWorks in 2013, and a Cosmetologist in Aesthetics from Paul Mitchell Schools in 2002. Erica also completed the Facilitation Mini-Course from New Haircut in 2020. In 2022, they became a Senior Leader Network Member of Conscious Capitalism, Inc. and is expected to become certified in Invest in Your Leaders in 2023.