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Lissa Fleming possesses extensive experience in customer service and order processing. Currently serving as a Customer Success Representative at Dorfman Milano since February 2010, Lissa manages bulk seasonal orders for Major Accounts and oversees product purchasing overseas to ensure timely delivery while also handling customer inquiries through various communication channels. Prior to this role, Lissa worked at Bayer CropScience dba CelPril from March 1992 to February 2009 as a Customer Service Representative II, where responsibilities included processing orders with SAP and coordinating production schedules. Lissa holds a certification as a Word Processing Secretary and Administrative Assistant from Heald Business College, completed in 1987.