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Leo Diaz has a diverse work experience in customer support and sales. Leo began their career as a Customer Service Specialist at Lime in September 2018 and held this position until February 2020. Leo then joined CustomMade as a Jewelry Consultant, specializing in customer service and sales from February 2020 to July 2020. After that, they worked as a Senior Customer Support Representative at Amernet from April 2020 to November 2020. Leo also worked as a Technical Support Agent at Labster from July 2020 to November 2020. Currently, they are employed at Donorbox as a Technical Customer Support Representative, starting in November 2020. Leo's work experience highlights their strong communication and problem-solving skills in customer support roles.

Leo Diaz obtained a Licenciatura en Idioma Ingles: Opcion Enseñanza degree from Universidad de El Salvador from 2004 to 2010. During this time, Leo focused on teaching English as a Second or Foreign Language/ESL Language Instructor. Leo is currently enrolled at Zero To Mastery Academy, although the specific degree and field of study are not provided. In addition, Leo has obtained a certification in Technical Support Fundamentals from Coursera in July 2022.