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Kathryn Simmelink is a seasoned professional with extensive experience in sales operations and customer service. As the Sales Operations Manager at DonohooAuto since June 2010, Kathryn is responsible for managing post-sale services for over 300 retail customers monthly, ensuring high levels of customer satisfaction throughout the sales process. Prior to this role, Kathryn served as the Lodging and Concierge Manager at Sunnyside Resort from April 2006 to September 2009, where responsibilities included managing front desk operations and enhancing guest experiences. Kathryn holds a Bachelor of Science degree in Hospitality Management from the University of Mississippi, completed in 2005.