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Katarzyna Swierta is an experienced professional in customer care and service strategy with a strong background in marketing and project management. Currently serving as the Customer Care Office Manager at Dom Development since January 2018, Katarzyna is responsible for enhancing customer satisfaction through effective after-sales service coordination. Prior to this role, Katarzyna held significant positions at Orange Polska as a Customer Service Strategy Expert, at Contact Center sp. z o.o. as Marketing Unit Manager, and at Telekomunikacja Polska S.A. in various managerial roles, focusing on project management, product development, and financial oversight. Katarzyna began a career in telecommunications at POLSKA TELEFONIA CYFROWA (T-Mobile Polska) and holds an MBA and a Master's degree in Economics, specializing in Marketing & Management from SGH Warsaw School of Economics.