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Shahab K. has extensive experience in unified communication and telecommunications, currently serving as a Cisco Voice Engineer at Dollar Energy Fund since October 2018. Concurrently, Shahab has been a UC Engineer at BluChip Solutions, focusing on collaboration infrastructure. Previous roles include Voice Engineer at HCL Technologies, where support was provided for a large-scale telecom infrastructure, and Technical Lead at AT&T, overseeing a Contact Center's performance. Additional experience includes positions at Bell as a Technical Solutions Advisor, Canatech IT Solutions as a Network and Telecom Administrator, and Sitel as a Technical Support Specialist. Shahab holds a Bachelor's degree in Computer Science from San Jose State University and a diploma in Network Engineering from WinNet Systems.