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Stefanie Lacerda has been working in customer service roles since 2018. Stefanie began their career at Grow Mobility as a Customer Services Specialist. In 2020, they joined Dolado as a Customer Relationship Specialist.

Stefanie Lacerda earned a Bachelor of Technology (BTech) in Gestão de Recursos Humanos from Universidade Cidade de São Paulo between 2013 and 2014.