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Jessica K. has extensive experience in roles related to team leadership, problem-solving, and customer service. Most recently, as a Seasonal Area Specialist at Kohl's Distribution eFulfillment, Jessica led high-performing teams and improved productivity during peak demand. Previous positions include serving as an Eligibility Referral Specialist II at the Ohio Department of Job and Family Services, where Jessica assessed applicants to determine eligibility for programs, and various roles at Kohl's Distribution and ALDI USA, focusing on merchandise processing and logistics. Jessica has also held customer service roles at Teleperformance, USA, and CareSource Management Group, demonstrating strong negotiation and problem-resolution skills throughout a diverse career.