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Joshua Skorupski is an experienced IT professional with a Bachelor's degree in Information Technology from Fairleigh Dickinson University. Currently serving as Help Desk Support at Document Solutions LLC since February 2023, Joshua provides remote support across diverse machine and software environments, manages user account permissions, and addresses business-class multifunction copier issues. Prior experience includes roles as an IS Service Desk Technician at Valley Health System, where Joshua provided phone support and escalated issues, and as IT Manager at Ridgewood Diagnostic Laboratory, overseeing technology setup and resolving technical issues. Joshua also has a background in customer service from a previous position as a Clerk at ShopRite Supermarkets.