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Elina Tiensuu is a Customer Success Specialist at Docue Suomi since April 2023, bringing a strong background in customer service and volunteer coordination. Prior experience includes serving as a Coordinator of Volunteers at Sininauhasäätiö, managing daily operations and recruiting volunteers, and as a Customer Service Representative at the Finnish National Opera and Ballet. Elina has also held roles including Project Assistant at Fingo, where responsibilities included managing a training program for teachers, and a Communication Trainee at Taksvärkki ry, focusing on social media and volunteer communications. Additional experience encompasses teaching at Kannustin and customer service at Technopolis Group and R-kioski Oy. Educationally, Elina holds a Master's degree in Social Sciences from the University of Helsinki, further vocational qualification in supervision, and has participated in exchange programs at Tel Aviv University and Ruhr University Bochum.