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Colin Benjamin is a seasoned professional with extensive experience in client success and care delivery operations. Currently serving as Senior Manager of Client Success at DoctorCare, Colin manages a team of eight and has significantly improved client satisfaction through the establishment of new Service Level Agreements. Prior to this role, Colin held various positions at Maple, including Manager of Care Delivery Operations, where leadership over a 17-member team involved defining key performance indicators and fostering a positive team culture. Colin's earlier career includes roles in emergency medical services and support for individuals with Autism Spectrum Disorder, showcasing a strong foundation in healthcare and client care. Colin holds a Bachelor of Science in Psychology from McGill University and a Paramedic degree from Centennial College.