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Luis F. is an experienced professional in customer success and support, currently serving as the Customer Success Team Leader at Doctoralia España since February 2019. Previous roles include positions at Roomonitor, Auto88, Enalquiler.com, RACC, Cofidis España, and Nova Korea, where responsibilities encompassed client services, operations control, logistics management, and sales advisory. Luis F. is actively enhancing skills with multiple ongoing educational pursuits in artificial intelligence, digital communications, and an MBA in marketing, complementing a solid background in insurance and business administration.