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Kemal M. has extensive experience in leading teams and delivering exceptional customer experiences in the tech industry. At Doctolib, Kemal serves as the VP of Customer Care & Onboarding, overseeing a team of 500 Doctolibers to ensure high user satisfaction and usage. Prior to that, Kemal held positions at Criteo, including Senior Director of Global Analytics & Data Science and Senior Manager of Global Crisis Strategy & Operations. Kemal's educational background includes studies at Télécom SudParis and previous experience as a Business Analyst at France Invest.