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Federica Sardellini has extensive experience in product support and customer care, currently serving as the Vettore Product Support Team Manager and HCC & Hospital Product Support Team Manager at Doctolib since January 2022, where also held the position of Booking Support Team Leader and Product Support Senior Specialist. Prior to this, Federica worked at dottori.it from February 2016 to January 2022, starting as a Customer Care representative and advancing to the role of Customer Care Coach. Federica's educational background includes a diploma from Liceo Scientifico indirizzo Scienze Applicate at Liceo G. Feltrinelli.